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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amanda Fuston

Amanda Fuston

November 8, 2024

5  out of  5
rating by Amanda Fuston
"I called and needed a quote for homeowner’s insurance and I needed it rather quickly. I spoke with Nikki, she was awesome! She had me a quote ready within the hour. I ended up switching my auto insurance with them as well. Wonderful customer service!"
We responded:
"Amanda, thank you for your wonderful review! I'm glad Nikki could assist you so efficiently with your homeowner’s insurance quote. It's great to hear you also decided to switch your auto insurance with us. We strive to provide excellent customer service, and it's satisfying to know we met your expectations. If you have any further questions or need assistance in the future, our office is here to help. - Michael Jones - State Farm Insurance Agent, Corbin, KY"
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William Estill

November 7, 2024

5  out of  5
rating by William Estill
"Excellent service"
We responded:
"Thank you, William, for your excellent review! I'm glad you had a positive experience with our service. If you need any further assistance, feel free to reach out anytime. - Michael Jones - State Farm Insurance Agent, Corbin, KY"
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Teresa Reasor

September 6, 2024

5  out of  5
rating by Teresa Reasor
"I found the customer service at Michael Jones Agency excellent. I left feeling secure about the coverage for my home and cars."
We responded:
"Teresa, thank you for your kind words! I'm glad you found our customer service excellent and that you feel secure about your home and car coverage. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Michael Jones - State Farm Insurance Agent, Corbin, KY"
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mildred Gilbert

August 22, 2024

5  out of  5
rating by mildred Gilbert
"Agent was very pleasant and informative she really worked hard to accommodate me in the need of insurance i needed at an affordable rate i would gladly recommend her as agent Thank you all so much"
We responded:
"Mildred, thank you for your kind review. I'm glad to hear that our agent was able to provide you with the information and service you needed at an affordable rate. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Michael Jones - State Farm Insurance Agent, Corbin, KY"
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Kelly Miller

May 11, 2024

5  out of  5
rating by Kelly Miller
"Changing to State Farm has been an incredibly smooth process."
We responded:
"Kelly, we're thrilled to hear that your transition to State Farm was incredibly smooth! We're pleased to have provided you with a seamless experience. Thank you for choosing us for your insurance needs. If you ever need assistance in the future, feel free to reach out. - Michael Jones - State Farm Insurance Agent, Corbin, KY"
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jessica moore

May 1, 2024

5  out of  5
rating by jessica moore
"Very friendly staff and affordable insurance"
We responded:
"Jessica, thank you! We appreciate your trust in us to take care of your insurance policies. - Michael Jones - State Farm Insurance Agent"
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Aaron Hunt

December 21, 2023

5  out of  5
rating by Aaron Hunt
"Very great insurance company. They know how to take care of you!"
We responded:
"We love seeing reviews like this, Aaron! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Annie King

December 8, 2023

5  out of  5
rating by Annie King
"Nikki has been phenomenal! In fact, every time I call the staff have been so friendly and they take the time to answer any questions. Definitely recommend this office!"
We responded:
"Annie, thank you for the kind review! Nikki is amazing, and we're thrilled she made such a positive impact. Your support means a lot to us!"
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Katey Morton

October 25, 2023

5  out of  5
rating by Katey Morton
"What a great experience definitely would recommend"
We responded:
"Katey, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Belinda Collins

October 5, 2023

5  out of  5
rating by Belinda Collins
"Nicole was super friendly, knowledgeable and got us the best price for our family of 3 drivers!"
We responded:
"Belinda, we greatly appreciate your feedback! We're delighted that Nicole provided you with expert assistance and helped secure a competitive rate for your family's three drivers."
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jennifer sweeney

October 3, 2023

5  out of  5
rating by jennifer sweeney
"I experienced excellent customer service from a kind , patient, efficient, informative representative. Thank you so much Tiffany. State Farm is blessed to have you ❤️"
We responded:
"Jennifer, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Tiffany cares a lot about our customers."
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William Howard

September 28, 2023

5  out of  5
rating by William Howard
"Great customer service! Was very fast to return my call with a quote much cheaper then the service I had at that time. Would recommend them to all my friends and family!!!!"
We responded:
"Thank you, William, for the generous review! It has been an absolute pleasure serving you and providing you with a sense of security when it comes to protecting what matters most. Welcome to our Corbin State Farm family!"
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ed carter

August 11, 2023

5  out of  5
rating by ed carter
"Great staff"
We responded:
"Ed, thank you! We greatly appreciate you taking the time to leave us a review."
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Tiah Spray

August 11, 2023

5  out of  5
rating by Tiah Spray
"Very friendly and professional. They were very quick to respond with answers to any questions I had."
We responded:
"Tiah, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Dennie Mahan

July 21, 2023

5  out of  5
rating by Dennie Mahan
"Michael & staff, professional & Informative! Thanks"
We responded:
"Denie, thank you! We appreciate your trust in us to take care of your insurance policies."
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Just Livin With Adam & Amanda

June 7, 2023

5  out of  5
rating by Just Livin With Adam & Amanda
"Friendly staff, always feel welcome, and makes you feel like family every time. It’s not often you find a business that will go above and beyond to help you. Michael and his staff actually love the work they do and will always have our business. Thank you again."
We responded:
"We love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Just Livin

June 7, 2023

5  out of  5
rating by Just Livin
"Great customer service, if you are looking for someone that will do all he can to get you the lowest and best insurance fitting your needs. Then you have come to the right place. The friendly atmosphere, good southern hospitality, and kindness. Will always be the forefront of this business. So don’t wait call Michael Jones- State Farm Insurance today."
We responded:
"Thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Dane Great

May 4, 2023

5  out of  5
rating by Dane Great
"Great Customer service. Received a quote and purchased the policy in no time. Great price for full coverage on truck and renters insurance, even got me a deal with the bundle package. Thank You State Farm......"
We responded:
"Dane, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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wilma cloud

March 10, 2023

5  out of  5
rating by wilma cloud
"Agent was so helpful. Everyone in office treated you special. Agent answer all my questions. Will highly recommend the company. Also saved money on my home owners, car , an rental property. Thanks to agent an office personnel."
We responded:
"Thank you, Wilma, for the amazing review! Our team works hard to provide a great insurance experience in Corbin and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Charles Martin

February 24, 2023

5  out of  5
rating by Charles Martin
"All I can say is wonderful people and best insurance company in the business. Thanks for all your help."
We responded:
"We love seeing reviews like this, Charles! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Kendall Jackson

December 27, 2022

5  out of  5
rating by Kendall Jackson
"Got a great quote from Michael and his team."
We responded:
"Kendall, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Caleb Board

December 21, 2022

5  out of  5
rating by Caleb Board
"Gr8!"
We responded:
"Caleb, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Jonathan Stephens

December 19, 2022

5  out of  5
rating by Jonathan Stephens
"I’ve had my insurance with Michael Jones for several years. After my motorcycle was stolen, State Farm did an excellent job with the claim. Michael and his team are very helpful and excellent at what they do."
We responded:
"Thank you for the review, Jonathan! We are happy to hear that we were able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Colton Combs

December 19, 2022

5  out of  5
rating by Colton Combs
"Got a good quote"
We responded:
"Colton, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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Jaken Noell

December 16, 2022

5  out of  5
rating by Jaken Noell
"Got an amazing quote!"
We responded:
"Thanks, Jaken! We are so happy to hear that you had a great experience getting a quote with our agency. Please let us know if you ever need anything!"