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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of PK Vogel

PK Vogel

February 2, 2026

5  out of  5
rating by PK Vogel
"Very helpful and informative!"
We responded:
"Thank you, PK Vogel! I'm happy to know you found our service helpful and informative. If you have any more questions or need assistance, feel free to reach out. We’re here to help!"
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Cathy Lester

February 2, 2026

5  out of  5
rating by Cathy Lester
"I can not say enough good things about this office and their staff. I recently moved here and had State Farm in another state. That office was awesome as well so it was a natural decision to keep them in my new home area. They are very professional and friendly and work hard to give you the best price for your coverage. This office is a continuation of their exceptional customer service. If you need insurance, Michael Jones State Farm is your happy insurance place. Thank you to all who work there ."
We responded:
"Hey, Cathy! Thanks for letting us know about your experience and for choosing to continue with State Farm after your move, it truly means a lot to me and the entire team. I appreciate your kind note about our professionalism and friendliness, and I am grateful you trusted us with your auto coverage as you settled into your new home area. On behalf of everyone here, thank you for taking the time to share this and for making our office your go to place for insurance needs."
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Michelle Vink

January 28, 2026

5  out of  5
rating by Michelle Vink
"Hunter was very patient and accommodating. He made the whole process easy and was willing to work with the times I could go over information . I would highly recommend Hunter if you want someone who can get through the process fast and listens to your needs !"
We responded:
"Thank you, Michelle! I'm happy to hear that Hunter was patient and accommodating during your experience. It's great to know he made the process easy and worked with your schedule. We appreciate your recommendation and are here if you need anything else!"
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Courtney Freeman

January 28, 2026

5  out of  5
rating by Courtney Freeman
"Our rates have always been fairly consistent with the best coverage. Tiffany is always available to answer all our questions quickly. We have had insurance with them for over 5 years!"
We responded:
"Hey Courtney! Thank you for sharing your experience. We’re happy to hear your rates have been consistent and that Tiffany has been helpful with your questions. We appreciate you trusting us with your insurance for over five years!"
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Jessie R.

January 27, 2026

5  out of  5
rating by Jessie R.
"They are by far the best insurance company I have had the pleasure of having.. very knowledgeable and helpful.. especially Kystal she amazing. So is everyone on the office.. My favorite part no waiting or having to get transferred or someone new every time you call.. Lowest price I’ve found"
We responded:
"Thank you, Jessie, for your wonderful feedback! I'm delighted to hear that you find our team knowledgeable and helpful, and I'll be sure to pass on your kind words to Krystal. It's great to know that our service and pricing have met your expectations. If you ever need anything else, feel free to reach out!"
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Rebecca Bass

January 26, 2026

4  out of  5
rating by Rebecca Bass
"Very good insurance company. I’ve had a couple times that I’ve switched to auto pay as I was on the phone with a customer service rep and still got billed that I had not paid because it was not recorded as auto pay. Other than that an excellent experience."
We responded:
"Hey, Rebecca! Thank you for letting us know that you’ve had a good experience overall and that the pricing has worked well for you. We appreciate you also pointing out the auto pay mix-ups you ran into while on the phone with our customer service team, that kind of detail helps us do better. We’re happy to hear your auto insurance and help with insurance questions have met your expectations, and if you’d like us to take another look at your billing setup or talk through anything, please don’t hesitate to reach out."
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Ashley Bryson

January 26, 2026

5  out of  5
rating by Ashley Bryson
"Hands down the best insurance experience I’ve ever had. The Michael Jones State Farm team is friendly, efficient, and goes above and beyond to make sure you’re fully covered and confident in your choices. Tiffany provides outstanding service — she’s knowledgeable, patient, and always quick to respond. She made the entire process smooth and stress-free. If you’re looking for an insurance office you can trust, I highly recommend this team."
We responded:
"Hey, Ashley! I really appreciate you taking the time to share this and for choosing my office. It’s great to hear that our team made the process clear and easy to navigate, and that you felt supported every step of the way. Tiffany puts a lot of care into being responsive, patient, and thorough, and I’m glad her efforts stood out during your experience. Thank you again for the recommendation and for allowing us to work with you."
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Kylie Lewis

January 26, 2026

5  out of  5
rating by Kylie Lewis
"Amazing Office & Staff! So helpful every time! Highly recommend!"
We responded:
"Hey, Kylie! Thank you for taking the time to let us know that our office and staff have been helpful whenever you reach out. We appreciate your kind words and are grateful you chose to work with our team."
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Priscilla Vincent

January 26, 2026

5  out of  5
rating by Priscilla Vincent
"Hunter was exceptional, caring, knowledgeable and polite to work with. Thank you so much for your help and making it so easy to choose State Farm Insurance!!!"
We responded:
"Thank you, Priscilla! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and are here for any of your insurance needs. Let us know if we can assist with anything else!"
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Wendy Pelland

January 26, 2026

5  out of  5
rating by Wendy Pelland
"Everyone there is great to work with. I work with Kathy and she has gone above and beyond to help us with our vehicle and home insurance!"
We responded:
"Hey, Wendy! Thank you for taking the time to let us know that you’ve had such a good experience working with our team. We appreciate you sharing how Kathy helped with your auto and home insurance needs and took extra care to support you along the way. It means a lot to know her efforts stood out, and we’re grateful you chose to work with us."
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Jennifer Dillon

January 24, 2026

5  out of  5
rating by Jennifer Dillon
"Crystal was the best. We had a hard time finding the right life insurance for my husband; she worked extremely hard finding the perfect fit for our growing family and presented us with several options. One of the best insurance experiences we ever had."
We responded:
"Thank you, Jennifer! I'm happy to hear that Crystal provided such a great experience in finding the right policy for your family. We’re committed to offering personalized options that meet your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
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William Goins

January 20, 2026

5  out of  5
rating by William Goins
"Had a great experience, would recommend this office to anyone shopping for insurance."
We responded:
"Thank you, William! I'm happy to hear you had a great experience with our office. Your recommendation means a lot to us. If you ever need assistance or have any questions, feel free to reach out!"
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kelsey grubb

January 20, 2026

5  out of  5
rating by kelsey grubb
"Best price & service."
We responded:
"Thank you, Kelsey! I'm happy you found our prices and service to your satisfaction. If there's anything else we can do for you, just let us know!"
Profile photo of Christopher Lester

Christopher Lester

January 19, 2026

5  out of  5
rating by Christopher Lester
"I was a full time student working 3 jobs, a baby on the way and buying a house. Shopping for insurance wasn’t something I had a lot of time to do. Thankfully, I had someone who made the shopping easy. She sent all documents to the bank and even educated me on the importance of a good credit score which resulted in me getting a credit builder loan after. They helped me in more ways than just insurance."
We responded:
"Thank you, Christopher! I'm really happy to know that our team could make your insurance shopping experience smooth and informative during such a busy time in your life. It's wonderful that the guidance on credit scores was helpful too. If you need anything else, feel free to reach out anytime!"
Profile photo of Emily Ward

Emily Ward

January 19, 2026

5  out of  5
rating by Emily Ward
"Crystal is amazing agent and has explained everything perfectly. I appreciate the help I’ve received from her!"
We responded:
"Emily, thank you for your wonderful feedback! I'm happy to hear that Crystal provided such excellent service and clear explanations. We appreciate your trust in us. If you need anything else, feel free to reach out!"
Profile photo of Starr Lewis

Starr Lewis

January 19, 2026

5  out of  5
rating by Starr Lewis
"Crystal is the best person to have to help you with a bundle deal and get all the protection you need for your car and house! 5/5 review and very sweet and nice! If you need anything hit her up! :D"
We responded:
"Starr, thank you for your fantastic review! I'm happy to hear that Crystal provided such excellent assistance with your bundle deal. She's indeed a valuable part of our team. If you ever need anything else, feel free to reach out!"
Profile photo of LeeAnn Lester

LeeAnn Lester

January 19, 2026

5  out of  5
rating by LeeAnn Lester
"I highly recommend this insurance company with Crystal Roberts, she is very helpful about my vehicle insurance and she has took the time to go over the insurance policy on my vehicle. I wouldn’t go anywhere else. I’m so glad I found this affordable insurance and met my insurance agent is crystal Roberts, if you are looking for affordable insurance, I highly would go to State Farm insurance in Corbin, Ky and ask for Crystal Roberts and she will help of what insurance you will need."
We responded:
"Thank you, LeeAnn! I'm happy to hear that Crystal was able to assist you with your insurance needs. It's great to know you found our services affordable and helpful. If you ever have more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Barbara Hansen

Barbara Hansen

January 19, 2026

5  out of  5
rating by Barbara Hansen
"Wonderful Sevice"
We responded:
"Thank you, Barbara! I'm happy to know you had a great experience with our service. If you ever need anything else, feel free to reach out!"
Profile photo of Laura Payne

Laura Payne

January 19, 2026

5  out of  5
rating by Laura Payne
"Most amazing woman, she helped me out as much as she could and was easy to deal with!"
We responded:
"Laura, thank you for your wonderful feedback! I'm so happy to hear that you had a positive experience with our team. We're always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Hannah Robinson

Hannah Robinson

January 19, 2026

5  out of  5
rating by Hannah Robinson
"I absolutely love this State Farm office! Crystal was so friendly and helpful. She answered all my questions and gave me helpful information as well. The entire staff was very welcoming and courteous!!"
We responded:
"Thank you, Hannah! I'm happy to hear that Crystal and the rest of our team made your experience enjoyable. We strive to provide friendly and informative service to everyone who walks through our doors. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Alex

Alex

January 19, 2026

5  out of  5
rating by Alex
"I visited the office to obtain an insurance quote. Crystal was extremely kind, helpful, and knowledgeable. She answered all of my questions and helped me find the policy best for me. I highly recommend her."
We responded:
"Thank you for your review, Alex! I'm happy to hear that Crystal provided you with such helpful and knowledgeable service. We appreciate your recommendation and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Rebecca Crawford

Rebecca Crawford

January 19, 2026

5  out of  5
rating by Rebecca Crawford
"We absolutely love our State Farm agent’s office. They are always kind, knowledgeable, and incredibly quick to respond. They make sure our claims are handled promptly and always follow up. They also go above and beyond to find ways to save us money. We truly feel cared for and supported!"
We responded:
"Thank you, Rebecca! I'm glad to know you feel supported by our office. It's wonderful that our team's dedication to handling claims and providing assistance is valued. We're always here to help with anything you need. Let us know if there's anything else we can do for you!"
Profile photo of Rose ward

Rose ward

January 19, 2026

5  out of  5
rating by Rose ward
"Crystal Roberts is informative and genuinely looks for the best options for her clients no matter what your insurance needs are"
We responded:
"Thank you, Rose! I'm happy to know that Crystal provided you with informative service and explored the best options for your needs. Our team is dedicated to offering excellent support. If there's anything else you need, just let us know!"
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Teresa Parmon

January 19, 2026

5  out of  5
rating by Teresa Parmon
"Crystal is the most personable person, friendly and always helpful."
We responded:
"Thank you, Teresa! I'm happy to hear that Crystal has made such a positive impression with her friendly and helpful nature. We appreciate your feedback and are committed to providing excellent service. Let us know if there's anything else we can assist you with!"
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Isabella Blevins

January 19, 2026

5  out of  5
rating by Isabella Blevins
"great services!!"
We responded:
"Isabella, thank you for your feedback! I'm glad you appreciated our services. If there's anything else you need, just let us know!"