State Farm® Insurance Agent Michael Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Angela Smith
November 18, 2025
5
out of
5
rating by Angela Smith
"Saved me over $100 on my car insurance and renters insurance!!"
We responded:
"Angela, thank you for sharing your experience! I'm happy to know we could help you save on your car and renters insurance. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Meredith Russell
November 18, 2025
5
out of
5
rating by Meredith Russell
"I met Crystal and Donna, and I was blown away by how genuine, passionate, and knowledgeable they are. I refer people to them because I’ve seen firsthand how much they truly care about helping others. If you’re looking for insurance agents who are trustworthy, kind, and committed to serving the community, Crystal and Donna are absolutely the ones to talk to. They’re the type of people you feel confident sending your friends and family to and that says everything. 💛"
We responded:
"Thank you, Meredith, for your wonderful feedback! I'm so happy to hear that Crystal and Donna made such a positive impression. Their dedication to genuinely helping others is something we truly value in our office. We appreciate your referrals and trust in us. If there's anything else we can assist you with, just let us know!"
Cody Couch
November 17, 2025
5
out of
5
rating by Cody Couch
"Great customer care, informative staff, and the lowest prices!"
We responded:
"Thank you, Cody! I'm happy to know you appreciated our customer care and found our staff informative. It's wonderful to hear that our prices met your expectations as well. Let us know if there's anything else we can assist you with!"
Jeff Centers
November 17, 2025
5
out of
5
rating by Jeff Centers
"Was very helpful and took the time to explain everything he was doing."
We responded:
"Hey Jeff! I really appreciate you sharing that, and I’m glad the details were clear while we worked through your policy together. Thank you for letting me help. "
Andrew Yoder
November 14, 2025
5
out of
5
rating by Andrew Yoder
"Jake was super helpful and professional."
We responded:
"Thank you, Andrew! I'm happy to hear that Jake was helpful and professional during your experience. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
Jerri Ashford
November 13, 2025
5
out of
5
rating by Jerri Ashford
"They are a good worker thank y'all"
We responded:
"Thank you, Jerri! I'm happy to know you appreciated our service. We’re always here to help with any insurance needs you might have. Let us know if there's anything else we can do for you!"
Jessica Wiggins
November 3, 2025
5
out of
5
rating by Jessica Wiggins
"A great team! Always a warm welcome when coming in and always happy to go above and beyond to meet my needs and assisting me at any time with my insurance. Couldn’t recommend anyone else!"
We responded:
"Jessica, thank you for your wonderful feedback! I'm glad to hear that our team has been able to provide you with a warm welcome and exceptional service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Mike Campbell
October 26, 2025
5
out of
5
rating by Mike Campbell
"The staff if very nice and extremely helpful and they told me things no insurance company has ever told me before!! I highly recommend them !!"
We responded:
"Mike, thank you for your fantastic review! I'm glad to hear that our team was able to provide you with valuable information and exceptional service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Kayla Owens
October 24, 2025
5
out of
5
rating by Kayla Owens
"Great experience with State Farm! Crystal was super helpful, answered all my questions right away, and had the documents I needed to me in just a few minutes. Couldn’t ask for better service!"
We responded:
"Thank you, Kayla! I'm happy to hear that Crystal was able to assist you so efficiently and provide the service you needed. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Heather Martinez
October 14, 2025
5
out of
5
rating by Heather Martinez
"Crystal and I spoke over the phone about life insurance. (She called me to see if I was interested). We went over several plans. I made my decision and an appointment with her. When I got to the office, she made me coffee. (I love coffee)! We completed the paperwork in just a few minutes. Crystal welcoming, knowledgeable and efficient. I highly recommend her!"
We responded:
"Thank you for your review, Heather! I'm happy to hear that Crystal provided such a welcoming and efficient experience for you. It's great to know she made your visit enjoyable, especially with a cup of coffee! We appreciate your recommendation and are here if you need anything else."
Tom Wong
October 3, 2025
5
out of
5
rating by Tom Wong
"Fast and friendly"
We responded:
"Thank you, Tom! I'm happy to know you found our service fast and friendly. If you ever need anything else, feel free to reach out!"
Annie King
September 7, 2025
5
out of
5
rating by Annie King
"Hunter was patient and had great customer service with insurance quotes! In fact, everyone I have spoken to has been phenomenal with trying to get me the best rates. Awesome office!"
We responded:
"Annie, thank you for the kind review! Nikki is amazing, and we're thrilled she made such a positive impact. Your support means a lot to us!"
Gary Loveless
May 30, 2025
5
out of
5
rating by Gary Loveless
"Crystal at State Farm explained everything in detail, answered all our questions. She was pleasant to talk to.She didn't try to push items we didn't need."
We responded:
"Thank you for your review, Gary! I'm happy to hear that Crystal provided detailed explanations and answered all your questions. It's great to know she made the experience pleasant and pressure-free. If you have any more questions or need assistance, feel free to reach out!"
Donald Pratt
April 22, 2025
5
out of
5
rating by Donald Pratt
"They got me insured and rental coverage I’m happy saved me money"
We responded:
"Hey, Donald! I'm glad we could help you get the renters insurance coverage you needed and help lower your monthly expenses in the process. Appreciate you choosing us and sharing your experience!"
Richard Muldoon
April 8, 2025
5
out of
5
rating by Richard Muldoon
"Cristal was great 👍. She saved me 400.00 dollars on my home and auto insurance.Thanks so much 😊"
We responded:
"Thank you, Richard! I'm happy to hear that Cristal was able to assist you and save you $400 on your home and auto insurance. We're grateful to have her as part of our team. If you have any more questions or need further assistance, feel free to reach out anytime."
Bobby Riley
April 8, 2025
5
out of
5
rating by Bobby Riley
"Excellent Insurance Company, they provided us with all the details on our policy and gave us ample time to decide what route we would take in regards to builders insurance. Mrs. Roberts was very helpful"
We responded:
"Thank you, Bobby, for your wonderful feedback! I'm happy to know that you found our explanations on your policy helpful and that you had the time you needed to make your decision. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Candice Day
March 29, 2025
5
out of
5
rating by Candice Day
"State Farm got my homeowners and vehicle insurance lower than the carrier I was with for 24yrs. Besides I got way better coverage than before on both."
We responded:
"Thank you, Candice, for sharing your experience! I'm happy to know we could help you find better coverage for your insurance at a lower rate. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Jason hill
December 27, 2024
5
out of
5
rating by Jason hill
"Great people"
We responded:
"Thank you, Jason, for your positive feedback! We're happy to know you think highly of our team. If you have any questions or need assistance in the future, feel free to reach out."
Aquil Muhammad
December 19, 2024
5
out of
5
rating by Aquil Muhammad
"After multiple phone calls and following up , MJ's Agency finally cut my premiums in half plus added renters coverage to my policy. Thanks to Crystal and crew, they are great to work with."
We responded:
"Thank you, Aquil, for sharing your experience! I'm glad to hear that Crystal and the team were able to assist you in reducing your premiums and adding additional coverage. We appreciate your patience and are happy to have been able to help. If you have any more questions or need further assistance, feel free to reach out!"
Amanda Fuston
November 8, 2024
5
out of
5
rating by Amanda Fuston
"I called and needed a quote for homeowner’s insurance and I needed it rather quickly. I spoke with Nikki, she was awesome! She had me a quote ready within the hour. I ended up switching my auto insurance with them as well. Wonderful customer service!"
We responded:
"Amanda, thank you for your wonderful review! I'm glad Nikki could assist you so efficiently with your homeowner’s insurance quote. It's great to hear you also decided to switch your auto insurance with us. We strive to provide excellent customer service, and it's satisfying to know we met your expectations. If you have any further questions or need assistance in the future, our office is here to help. - Michael Jones - State Farm Insurance Agent, Corbin, KY"
William Estill
November 7, 2024
5
out of
5
rating by William Estill
"Excellent service"
We responded:
"Thank you, William, for your excellent review! I'm glad you had a positive experience with our service. If you need any further assistance, feel free to reach out anytime. - Michael Jones - State Farm Insurance Agent, Corbin, KY"
Teresa Reasor
September 6, 2024
5
out of
5
rating by Teresa Reasor
"I found the customer service at Michael Jones Agency excellent. I left feeling secure about the coverage for my home and cars."
We responded:
"Teresa, thank you for your kind words! I'm glad you found our customer service excellent and that you feel secure about your home and car coverage. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Michael Jones - State Farm Insurance Agent, Corbin, KY"
mildred Gilbert
August 22, 2024
5
out of
5
rating by mildred Gilbert
"Agent was very pleasant and informative she really worked hard to accommodate me in the need of insurance i needed at an affordable rate i would gladly recommend her as agent Thank you all so much"
We responded:
"Mildred, thank you for your kind review. I'm glad to hear that our agent was able to provide you with the information and service you needed at an affordable rate. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Michael Jones - State Farm Insurance Agent, Corbin, KY"
Kelly Miller
May 11, 2024
5
out of
5
rating by Kelly Miller
"Changing to State Farm has been an incredibly smooth process."
We responded:
"Kelly, we're thrilled to hear that your transition to State Farm was incredibly smooth! We're pleased to have provided you with a seamless experience. Thank you for choosing us for your insurance needs. If you ever need assistance in the future, feel free to reach out. - Michael Jones - State Farm Insurance Agent, Corbin, KY"
jessica moore
May 1, 2024
5
out of
5
rating by jessica moore
"Very friendly staff and affordable insurance"
We responded:
"Jessica, thank you! We appreciate your trust in us to take care of your insurance policies. - Michael Jones - State Farm Insurance Agent"